CoolTowel Community Rewards
Earn impact. Stay cool. Give back.
How it Works
Buy
Purchase CoolTowel product.
Give
Every order supports charities.
Earn
Unlock perks and early access.
Our Community Impact Levels
COOL STARTER
- Standard member perks
- Early access to drops
COOL SUPPORTER
- Free shipping perks
- Birthday bonus
- Exclusive events
COOL CHAMPION
- Free expedited shipping
- Special edition releases
- Partner discounts
- Impact recognition badge
Ways to contribute
For every 100 Impact Points you earn You receive 25% off your next order.
Make a purchase
(30 Impact Points)
Refer a friend
(10 Impact Points)
Leave a review
(10 Impact Points)
Share on social
(20 Impact Points)
Frequently Asked Questions
How do I earn points?
Every order you place earns 30 Impact Points. You also earn 20 for sharing CoolTowel on social, 10 for leaving a review once your order has arrived, and 10 every time a friend orders through your referral. At 100 points you unlock 25% off your next order. Points are counted against the email address you order with, so use the same one each time.
Can I redeem points with sale items?
Yes. Your reward works on anything in the shop, including multipacks and anything already reduced. You can use one code per order, so a reward can't be combined with another discount code.
How do donations work?
This is the part we're building now. We're committing CoolTowels and a share of our profits to people affected by heat-related illness, and to communities in hot climates who can't easily afford relief. Nothing extra is asked of you, and we'll publish exactly where it goes rather than just saying we give back.
How do I refer friends?
Give £10, get £10. Your friend gets £10 off their first order, and once it arrives you get £10 in rewards to spend on yours. Email support@cooltowel.com and we'll set your referral up and send you your link.
When do points expire?
Points last 12 months from the day you earn them. Ordering, referring, reviewing or sharing keeps your balance alive for another 12 months. If you're close to losing any, email support@cooltowel.com and we'll sort it out.
How is CoolTowel different from a normal towel?
A normal towel dries you off. CoolTowel cools you down. Wet it, wring it out and snap it, and the fabric releases water slowly as it evaporates, which lowers the temperature of your skin rather than just wiping away sweat. It keeps working for hours, and you reactivate it with water and another snap. No chemicals, no gels, no electricity.
